#!/bin/bash
# This is Acronis Linux Report Utility. It's absolutely harmless for your
# system and security. Please run this utility under privileged user and
# send us resulted sysinfo archive from /var/lib/Acronis/sysinfo directory.
# Copyright (C) Acronis, 2010
# Initially written by Fadeeva Marina
# (marian.fadeeva@acronis.com)
opt_dir=/opt
opt_acronis=$opt_dir/acronis
opt_site_agent=$opt_dir/site-agent
etc_acronis=/etc/Acronis
usr_local_dir=/usr/local
rpm_dist=/bin/rpm
dpkg_dist=/usr/bin/dpkg
libdir=/usr/lib/Acronis
var_dir=/var/lib/Acronis
var_log_dir=/var/log/Acronis
aties=$libdir/Agent/agent
abr=$libdir/BackupAndRecoveryAgent
atiesecho=$libdir/Agent/acronisagent
abrams=$libdir/AMS/ManagementServer
online_backup_dir=$var_dir/BackupAndRecovery/OnlineBackup
psa_mod_acronis_dir=psa/var/modules/acronis-backup/srv/
cpanel_3rdparty_dir=cpanel/base/3rdparty/acronisbackup
direct_admin_dir=directadmin/plugins/acronisbackup
direct_admin_logs_dir=/var/log/directadmin
opt_var_log_dir=$opt_acronis/var/log
opt_var_aakore=$opt_acronis/var/aakore
opt_sa_var_log_dir=$opt_site_agent/var/log
opt_sa_var_aakore=$opt_site_agent/var/core
opt_managment_agent_var=$opt_acronis/management_agent/var
opt_license_manager_db=$opt_managment_agent_var/license-manager
opt_license_manager_log=$opt_managment_agent_var/log/license-manager
opt_var_vcd_ma_dir=$opt_acronis/var/vmware-cloud-director-management-agent
opt_managment_agent_etc=$opt_acronis/management_agent/etc
runvm_agent_log_dir=/var/log/runvm-agent
# collect full contents from
specific_dirs="
$var_dir/AMS/AccessVault
$var_dir/BackupAndRecovery/MMS/AccessVault
$var_dir/BackupAndRecovery/MMS/Activity
$var_dir/CurlCaCertificates
$var_dir/NGMP/userdata
$var_dir/Scheduler/tasks
$var_dir/vix_disk_lib
$var_dir/VirtualApplianceCoreDumps
/var/lib/alsdb
/var/log/AcronisRemoteInstall/logs
$opt_acronis/Acroinst2/logs
$opt_managment_agent_var
$opt_managment_agent_etc"
specific_dirs_media="/ConfigurationFiles"
# collect all the Acronis databases (-shm and -wal files will be collected as well)
db3_ext_templates="sqlite sqlite3 db db3"
db3_dirs="$var_dir $libdir"
# collect logs from
logs_files_exts="log log.gz output trace stat zst"
logs_dirs="$var_log_dir $var_dir $opt_var_log_dir $opt_sa_var_log_dir $runvm_agent_log_dir"
# collect conf files from
conf_files_exts="config cfg conf meta ini sh csv xml sql yaml yml json"
conf_dirs="$etc_acronis $var_dir $opt_acronis $opt_site_agent $libdir"
procfiles="version cmdline interrupts modules bus/pci/devices bus/usb/devices partitions scsi/scsi
mounts cpuinfo meminfo mdstat devices bus/input/devices swaps fb slabinfo diskstats"
procdirs="/proc/bus/pci /proc/bus/usb /proc/bus/input /sys/bus/acpi"
slabfiles="objects object_size objs_per_slab order slabs slab_size"
df_options="-hT"
ver=""
ver2=""
export LANG=C
# Parse options
script_name="$0"
silent_mode="0"
is_dir_mode="0"
day_filter="0"
ensure_root="1"
is_progress_mode="0"
optimized_mode="0"
max_file_size="0"
default_tgtdir="/var/lib/Acronis/sysinfo"
syslog_tgtdir="syslog"
default_filename=sysinfo-$(date +%Y.%m.%d-%H.%M.%S).tar.bz2
filename=$default_filename
services_files_usr="/usr/sbin/dkms
/usr/sbin/acropsh
/usr/sbin/acronis_ams
/usr/sbin/acronis_asm
/usr/sbin/acronis_zmqgw
/usr/sbin/acrocmd
/usr/sbin/aakore
/usr/sbin/acronis_rsm
/usr/sbin/acronis_encrypt
/usr/sbin/acronis_mms
/usr/sbin/acronis_schedule
/usr/sbin/schedmgr
/usr/sbin/tibxread
/usr/sbin/mediabuilder
/usr/sbin/trueimagemnt
/usr/sbin/acronis_apply_device_filter
/usr/sbin/acronis_setup_device_filter
/usr/sbin/acronis_monitoring_collector
/usr/sbin/acronis_monitoring_service
/usr/sbin/acronis_patch_management
/usr/sbin/acronis_notification_service
/usr/lib/Acronis/system_libs/config
/usr/lib/Acronis/system_libs/8.2.1/config"
services_files_etc="/etc/systemd/system/acronis_device_filter.service
/etc/systemd/system/acronis_monitoring_service.service
/etc/systemd/system/acronis_ams.service
/etc/systemd/system/acronis_asm.service
/etc/systemd/system/acronis_zmqgw.service
/etc/systemd/system/aakore.service
/etc/systemd/system/acronis_mms.service
/etc/systemd/system/acronis_rsm.service
/etc/systemd/system/acronis_schedule.service"
services_files_dir=services_files
umask 0077
while [ "$#" -gt 0 ]; do
case "$1" in
-h|--help)
echo "Acronis Report Utility"
echo ""
echo "EXAMPLES"
echo " Save sysinfo into $default_tgtdir/$default_filename:"
echo " $script_name"
echo ""
echo " Save sysinfo into specified directory:"
echo " $script_name --target_dir path/to/report/dir"
echo ""
echo " Save compressed sysinfo into specified file:"
echo " $script_name --target_file path/to/report/archive.tar.bz2"
echo " (path can be absolute or relative to $default_tgtdir)"
echo ""
echo " Optimization mode (some files were skipped):"
echo " $script_name --optimized"
echo ""
echo " Set max file size in the report (in Mb):"
echo " $script_name --max_size <Size_Mb>"
echo ""
echo " Collect data for the last several days prior to current date:"
echo " $script_name --days <Days>"
echo " $script_name -d <Days>"
echo ""
echo " Print this help and exit:"
echo " $script_name --help"
echo ""
exit 0
;;
--silent)
silent_mode="1"
shift
;;
--optimized)
optimized_mode="1"
if [[ $day_filter -eq 0 ]]; then
day_filter=1
fi
if [[ $max_file_size -eq 0 ]]; then
max_file_size=100
fi
specific_dirs="
$var_dir/CurlCaCertificates
$var_dir/NGMP/userdata
$var_dir/Scheduler/tasks
$var_dir/vix_disk_lib
$var_dir/VirtualApplianceCoreDumps
$opt_managment_agent_var
$opt_managment_agent_etc"
shift
;;
--max_size)
if [ "$#" -lt 2 ]; then
>&2 echo "ERROR: value of $1 option is not specified"
>&2 echo ""
exit 1
fi
max_file_size=$2
shift 2
;;
--skip_root_check)
ensure_root="0"
shift
;;
--progress)
is_progress_mode="1"
shift
;;
--target_file)
is_dir_mode="0"
if [ "$#" -lt 2 ]; then
>&2 echo "ERROR: value of $1 option is not specified"
>&2 echo ""
exit 1
fi
filename=$2
shift 2
;;
--target_dir)
is_dir_mode="1"
if [ "$#" -lt 2 ]; then
>&2 echo "ERROR: value of $1 option is not specified"
>&2 echo ""
exit 1
fi
filename=$2
shift 2
;;
-d|--days)
if [ "$#" -lt 2 ]; then
>&2 echo "ERROR: value of $1 option is not specified"
>&2 echo ""
exit 1
fi
day_filter=$2
shift 2
;;
*)
>&2 echo "Unexpected argument $1"
>&2 echo "Run $0 --help to get usage examples"
exit 1
;;
esac
done
case $filename in
/*) result_abs_path="$filename" ;;
*) result_abs_path="$default_tgtdir/$filename" ;;
esac
function report_progress
{
if [ "$is_progress_mode" -eq "1" ]; then
echo "Progress:" $1
fi
}
function message
{
if [ "$silent_mode" -eq "0" ]; then
echo $*
fi
}
# location of intermediary data
if [ "$is_dir_mode" -eq "1" ]; then
work_dir="$result_abs_path"
else
work_dir=$default_tgtdir/logs
if [ -d "$work_dir" ]; then
rm -rf $work_dir
fi
fi
mkdir -p $work_dir
cd $work_dir
mkdir -p $syslog_tgtdir
# make sure script is run by root
if [ -x /bin/asamba ]; then
# this is media version. No need to check if run by root
df_options="-h"
specific_dirs="$specific_dirs $specific_dirs_media"
else
if [ "$ensure_root" -eq "1" ]; then
is_root="0"
test -x /usr/bin/id && is_root="$(/usr/bin/id -u)"
if [ "$is_root" -ne "0" ] ; then
>&2 echo You must be root to run this script!
exit 1
fi
fi
fi
# switch into working directory and start collecting sysinfo
message Please wait for a while ...
#initial progress
report_progress 0
# Check ACRONIS_PROC_PARTITIONS_LOCATION environment variable and copy file if it exists
acronis_proc_partitions="acronis_proc_partitions.txt"
if [ -n "$ACRONIS_PROC_PARTITIONS_LOCATION" ]; then
if [ -f "$ACRONIS_PROC_PARTITIONS_LOCATION" ]; then
cp "$ACRONIS_PROC_PARTITIONS_LOCATION" ./$acronis_proc_partitions 2>&1
else
echo "Warning: ACRONIS_PROC_PARTITIONS_LOCATION doesn't point out on the file" > ./$acronis_proc_partitions 2>&1
fi
fi
# Collect info about self execution
exec 2> sysinfo_script.log
set -x
unset LD_PRELOAD
unset LD_LIBRARY_PATH
set 1>&2
max_file_size_bytes=$(($max_file_size*1024*1024)) # bytes count
last_lines_count=$(($max_file_size_bytes/300)) # 300 bytes (chars) ~ 1 line
optimization_log="optimization.log"
if [ $optimized_mode -eq "1" ]; then
msg="Optimization mode is enabled."
message "$msg"
echo "$msg" >> ./$optimization_log
fi
if [ $day_filter -gt 0 ]; then
msg="Collect data for the last $day_filter day(s) prior to current date."
message "$msg"
echo "$msg" >> ./$optimization_log
fi
if [ $max_file_size -gt 0 ]; then
msg="Max size of 1 log file is $max_file_size Mb."
message "$msg"
echo "$msg" >> ./$optimization_log
fi
# truncate big log's file $1 - filename $2- output dir (optional)
function truncate_file
{
if [ -r $1 ]; then
([ $# -lt 1 ] || [ $# -gt 2 ]) && echo "WARNING. Wrong command: '$FUNCNAME $*'. Arguments: '<LOG_FILE> [OUT_DIR]'" >> ./$optimization_log && return 1
local out_dir="."
if [ $# -eq 2 ]; then
[ ! -d $2 ] && mkdir -p $2 2>&1
out_dir=$2
fi
if [ "$optimized_mode" -eq "1" ]; then
size=`wc -c < $1` 2>&1
if [ $size -gt $max_file_size_bytes ]; then
local f_name="./$out_dir/$(basename $1)_crop"
tail -$last_lines_count $1 > $f_name 2>&1
echo "ATTENTION: '$f_name' was truncated. It contains $last_lines_count last lines" >> ./$optimization_log
else
cp -r $1 $out_dir 2>&1
fi
else
cp -r $1 $out_dir 2>&1
fi
fi
}
# check files before copy $1 - source file, $2 - target file (optional)
function copy_file
{
if [ -r "$1" ]; then
local target_name=$(basename "$1")
if [ $# -eq 2 ]; then
if [ -d "$2" ]; then
target_name="$2/$target_name"
else
target_name="$2"
fi
fi
cp "$1" "./$target_name" 2>&1
fi
}
# check files before copy $1 - source file, $2 - target dir (optional)
function copy_file_with_parents
{
local out_dir="."
[ $# -eq 2 ] && out_dir="$2" && [ ! -d "$2" ] && mkdir -p "$2" 2>&1
[ -r "$1" ] && cp --parents "$1" "./$out_dir/" 2>&1
}
# implementation day filter for file: $1 - file, $2 - output file
function day_filter_file
{
if [ -r "$1" ]; then
[ $# -ne 2 ] && echo "WARNING. Wrong command: '$FUNCNAME $*'. Arguments: '<IN_FILE> <OUT_FILE>'" >> ./$optimization_log && return 1
if [ $day_filter -gt 0 ] && [ $# -eq 2 ]; then
find $1 -type f -mtime -$day_filter -exec cp "{}" "./$2" \; 2>&1
else
cp -r "$1" "./$2" 2>&1
fi
fi
}
# implement day filter for files starting with pattern: $1 - source dir, $2 - pattern, $3 - output dir
function day_filter_files_by_pattern
{
if [ -d "$1" ]; then
[ $# -ne 3 ] && echo "WARNING. Wrong command: '$FUNCNAME $*'. Arguments: '<SEARCH_DIR> <PATTERN> <OUT_DIR>'" >> ./$optimization_log && return 1
[ ! -d "$3" ] && mkdir -p "$3"
if [ $day_filter -gt 0 ] && [ $# -eq 3 ]; then
find "$1" -maxdepth 1 -name "$2" -type f -mtime -$day_filter -exec cp "{}" "./$3/" \; 2>&1
else
find "$1" -maxdepth 1 -name "$2" -type f -exec cp "{}" "./$3/" \; 2>&1
fi
fi
}
if [ -x /bin/uname ]; then
ver=/lib/modules/`/bin/uname -r`/kernel/drivers/block/snapapi*
ver2=/lib/modules/`/bin/uname -r`/kernel/drivers/extra/snapapi*
fi
# Start from checking kernel version and setting
# proprer snapapi module name
report_progress 1
snapapi_ver=snapapi26 # it's 2.6 or upper kernel
find --help |grep -q "\[-L\]"
if [ "$?" -eq "0" ]; then
symlnk_opt="-L"
fi
# collect the services files of product
mkdir -p $services_files_dir
for f in $services_files_usr
do
copy_file_with_parents $f $services_files_dir
done
for f in $services_files_etc
do
copy_file_with_parents $f $services_files_dir
copy_file_with_parents "$f.rpmnew" $services_files_dir
copy_file_with_parents "$f.rpmsave" $services_files_dir
done
# ABR-398391. Get systemd services report
if [ -x /usr/bin/systemctl ]; then
echo "$ systemctl list-units --type=service --all --no-pager" >> summary.txt
systemctl list-units --type=service --all --no-pager >> summary.txt 2>&1
fi
# get the logs of attempt to compile dkms modules.
for i in $(find /var/lib/dkms -type f \( -name make.log -o -name kernel_config.h \)); do
curr_dir=$(dirname "$i" | sed -e 's|/var/lib/dkms/||g')
mkdir -p "dkms_logs/$curr_dir"
cp "$i" "dkms_logs/$curr_dir"
done
copy_file /etc/config etc_config
copy_file /etc/hosts hosts.txt
copy_file /etc/ProductVersion.conf
copy_file /usr/lib/Acronis/BackupAndRecovery_version.txt
copy_file /var/lib/Acronis/BackupAndRecovery_version.txt
copy_file /etc/lvm/devices/system.devices
# Common for all versions
if [ -x /usr/sbin/acrocmd ]; then
#Live Linux
/usr/sbin/acrocmd list disks > acrocmd.txt 2>&1
elif [ -x /bin/acrocmd ]; then
/bin/acrocmd list disks > acrocmd.txt 2>&1
elif [ -x /usr/sbin/trueimagecmd ]; then
#Live Linux
/usr/sbin/trueimagecmd --list > trueimagecmd.txt 2>&1
elif [ -x /bin/trueimagecmd ]; then
/bin/trueimagecmd --list > trueimagecmd.txt 2>&1
fi
report_progress 10
# Gather information about dsk_supp state
# should be done before $logs_dirs are gathered because it writes additional debug logs
if [ -x /usr/lib/Acronis/BackupAndRecovery/dsk_supp_test ]; then
DSK_DSK__LOG=1 /usr/lib/Acronis/BackupAndRecovery/dsk_supp_test > dsk_supp_test.txt 2>&1
elif [ -x /bin/dsk_supp_test ]; then
DSK_DSK__LOG=1 /bin/dsk_supp_test > dsk_supp_test.txt 2>&1
fi
# save /tmp/asamba.log if exist
# save /var/log/asamba/asamba.log if exist
# save all other logs from /var/log/asamba/asamba.log
copy_file /tmp/asamba.log
copy_file /var/log/asamba/asamba.log
day_filter_files_by_pattern /var/log/asamba/ "*" .
# Schedmgr report on Live Linux
if [ -x /usr/sbin/schedmgr ]; then
/usr/sbin/schedmgr get report > schedmgr_report.txt 2>&1
# Schedmgr report on VA
elif [ -x /bin/schedmgr ]; then
/bin/schedmgr get report > schedmgr_report.txt 2>&1
fi
# Now check X-Server logs:
# Do we have xorg?
if [ -r /etc/X11/xorg.conf ]; then
cp /var/log/Xorg* ./$syslog_tgtdir/ 2>&1
# or is it XFree86?
elif [ -r /etc/X11/XF86Config ]; then
cp /var/log/XFree86* ./$syslog_tgtdir/ 2>&1
fi
# Common for all agents
if [ -x "$aties" ] || [ -x "$atiesecho" ]; then
/sbin/iptables -L > iptables.txt 2>&1
/sbin/lsmod | grep snapapi* > /dev/null
if [ "$?" -eq 0 ]; then
/sbin/rmmod $snapapi_ver > rmmod.txt 2>&1
fi
if [ -e "$ver" ] || [ -e "$ver2" ]; then
/sbin/modprobe $snapapi_ver
fi
fi # agents common
# For ATIES Linux agent 9.1
if [ -x "$aties" ]; then
/etc/init.d/acronis_trueimage_agent status > agent.txt 2>&1
fi
# For ATIES ECHO Linux agent
if [ -x "$atiesecho" ]; then
/etc/init.d/acronis_agent status > agent.txt 2>&1
fi
# For ABR Agent
if [ -x "$abr" ]; then
/etc/init.d/acronis_agent status > agent.txt 2>&1
/etc/init.d/acronis_mms status > mms.txt 2>&1
copy_file $etc_acronis/BackupAndRecovery.config
fi
# For ABR AMS
if [ -x "$abrams" ]; then
/etc/init.d/acronis_ams status > ams.txt 2>&1
copy_file $etc_acronis/AMS.config
#dump PostgreSQL database
# disabled as most installations use sqlite database and it is collected.
#
# pg_dump acronis_cms -Fc | gzip > acronis_cms.gz
fi
report_progress 20
copy_file "/tmp/AcronisAMS.log"
copy_file "/tmp/AcronisMMS.log"
# Then gather system information
# Some systems have kernel config in /proc/. Let's save it
if [ -r /proc/config.gz ]; then
gunzip /proc/config.gz . 2>&1
mv config proc_config 2>&1
fi
/sbin/fdisk -l > fdisk.txt 2>&1
copy_file /etc/issue issue.txt
copy_file /etc/os-release os-release.txt
copy_file /etc/resolv.conf resolv.txt
if [ -x /usr/sbin/gdisk ] || [ -x /bin/gdisk ]; then
for i in `cat /proc/partitions | awk '{print $4}' | grep -v [0-9]`; do
if [ -e "/dev/$i" ]; then
# Use echo to avoid gdisk questions. Details in ABR-152465
echo 1 | gdisk -l /dev/$i >> gdisk.txt 2>&1
fi
done
fi
if [ -x /bin/uname ]; then
/bin/uname -a > uname.txt 2>&1
fi
#just in case we're on GPT system
if [ -x /sbin/parted ]; then
parted -sl > parted.txt 2>&1
fi
if [ -x /bin/lsblk ]; then
/bin/lsblk > lsblk.txt 2>&1
fi
if [ -x /sbin/lsof ]; then
echo "$ /sbin/lsof" > lsof.txt
/sbin/lsof >> lsof.txt 2>&1
fi
if [ -x /usr/bin/stratis ]; then
echo "$ /usr/bin/stratis pool" > stratis.txt
/usr/bin/stratis pool >> stratis.txt 2>&1
echo "$ /usr/bin/stratis blockdev" >> stratis.txt
/usr/bin/stratis blockdev >> stratis.txt 2>&1
echo "$ /usr/bin/stratis filesystem" >> stratis.txt
/usr/bin/stratis filesystem >> stratis.txt 2>&1
fi
if [ -x /sbin/iscsiadm ]; then
echo "$ /sbin/iscsiadm -m discoverydb" > iscsi.txt
/sbin/iscsiadm -m discoverydb >> iscsi.txt 2>&1
echo "$ /sbin/iscsiadm -m node" >> iscsi.txt
/sbin/iscsiadm -m node >> iscsi.txt 2>&1
echo "$ /sbin/iscsiadm -m session" >> iscsi.txt
/sbin/iscsiadm -m session >> iscsi.txt 2>&1
fi
#Creating summary.txt file with general system information
echo `date` >> summary.txt 2>&1
for i in $procfiles
do
if [ -r /proc/$i ]; then
echo "$ cat /proc/$i" >> summary.txt
cat /proc/"$i" >> summary.txt 2>&1
fi
done
for i in $procdirs
do
# special procedure to copy files from /proc
if [ -d $i ]; then
proc_out=`basename $i`
mkdir $proc_out
rm -rf $proc_out
find $i -type f | while read F ; do
D=$proc_out/$(dirname $F)
test -d $D || mkdir -p $D
test -f $proc_out/$F || cat $F > $proc_out/$F
done
tar -jcf $proc_out.tar.bz2 $proc_out
rm -rf $proc_out
fi
done
echo "$ blockdev --report" >> summary.txt
blockdev --report >> summary.txt 2>&1
echo "$ locale -a" >> summary.txt
if command -v locale > /dev/null 2>&1; then
locale -a >> summary.txt 2>&1
else
echo "The 'locale' command is not available on this system."
fi
for sdir in `find /sys/kernel/slab -name snapapi_blk_*` ;
do
echo $sdir >> snapapi_slabs.txt 2>&1
for sfile in $slabfiles
do
if [ -r "$sdir/$sfile" ]; then
echo "$ cat $sdir/$sfile" >> snapapi_slabs.txt
cat "$sdir/$sfile" >> snapapi_slabs.txt 2>&1
fi
done
echo >> snapapi_slabs.txt 2>&1
done
# DO NOT CUT: dmesg has small buffer-size by default
if [ -x /bin/dmesg ]; then
/bin/dmesg > ./$syslog_tgtdir/dmesg.txt 2>&1
if [ ! -x /bin/acronis ]; then
/bin/dmesg -T > ./$syslog_tgtdir/dmesg-datetime.txt 2>&1
fi
fi
# copy dmesg saved right after system startup
copy_file /var/log/dmesg ./$syslog_tgtdir/dmesg
report_progress 30
# configuration of software RAID
dmraid_cmd=`which dmraid 2>/dev/null`
if [ -n "$dmraid_cmd" ]; then
$dmraid_cmd -rD > /dev/null 2>&1
$dmraid_cmd -n > dmraid_n.txt 2>&1
$dmraid_cmd -r > dmraid.txt 2>&1
fi
if [ -x /usr/sbin/dkms ]; then
/usr/sbin/dkms status > dkms.txt 2>&1
fi
copy_file /var/log/trueimage-setup.log
copy_file /etc/fstab
day_filter_files_by_pattern /var/log/ "messages*" $syslog_tgtdir
day_filter_files_by_pattern /var/log/ "syslog*" $syslog_tgtdir
# for systemd-based systems collect journal logs for the last month
if which journalctl >/dev/null 2>&1; then
if [[ $day_filter -gt 0 ]]; then
journalctl --no-pager -a --since "$day_filter days ago" > ./$syslog_tgtdir/journalctl.txt 2>&1
else
journalctl --no-pager -a --since=-1month > ./$syslog_tgtdir/journalctl.txt 2>&1
fi
# gather Agent Bootstraper logs in JSON format
journalctl -u cloud-connection-site-agent-bootstrapper -a -o json > ./$syslog_tgtdir/cloud-connection-site-agent-bootstrapper.txt 2>&1
fi
# Ubuntu saves kernel log to kern.log unstead of messages
truncate_file /var/log/kern.log ./$syslog_tgtdir/
if [ -x /bin/getmeta ]; then
# let's call it first
/bin/getmeta
cp /tmp/*.hex .
cp /tmp/*.dd .
fi
bin_path_prefix="/usr"
# save logs from /tmp when on media
if [ -x /bin/acronis ]; then
cp /tmp/*.log .
cp /tmp/*.log.?.gz .
bin_path_prefix=""
else
cp /tmp/*_asan.log . 2>/dev/null
fi
report_progress 40
# collect routing information
routing_filename="routing.txt"
echo "routing information:" > $routing_filename
if [ -x $bin_path_prefix/bin/netstat ]; then
echo -e "\n\n>\$netstat -rn" >> $routing_filename
$bin_path_prefix/bin/netstat -rn >> $routing_filename
fi
if [ -x $bin_path_prefix/sbin/route ]; then
echo -e "\n\n>\$route -n" >> $routing_filename
$bin_path_prefix/sbin/route -n >> $routing_filename
fi
if [ -x $bin_path_prefix/sbin/ip ]; then
echo -e "\n\n>\$ip route" >> $routing_filename
$bin_path_prefix/sbin/ip route >> $routing_filename
fi
if [ -x /sbin/lspci ]; then
/sbin/lspci -m -vvv > lspci.txt 2>&1
elif [ -x /bin/lspci ]; then
/bin/lspci -m -vvv > lspci.txt 2>&1
fi
if [ -d /boot ]; then
cp /boot/config* . 2>&1
ls -lR /boot > boot.txt 2>&1
fi
if [ -x /sbin/ifconfig ]; then
/sbin/ifconfig -a > ifconfig.txt 2>&1
elif [ -x /bin/ifconfig ]; then
/bin/ifconfig -a > ifconfig.txt 2>&1
fi
if [ -x /usr/bin/gcc ]; then
/usr/bin/gcc -v > gcc.txt 2>&1
fi
if [ -x /bin/chronyc ]; then
chronyc sources > chronyc_sources.txt 2>&1
chronyc tracking > chronyc_tracking.txt 2>&1
fi
if [ -r /etc/chrony.conf ]; then
cp /etc/chrony.conf . 2>&1
fi
if [ -x /bin/ntpstat ]; then
ntpstat > ntpstat.txt 2>&1
fi
if [ -r /etc/TZ ]; then
(cat /etc/TZ && date -u && date) > timezone.txt 2>&1
else
( date -u && date) > timezone.txt 2>&1
fi
environments_dir="environments"
mkdir $environments_dir
env > $environments_dir/env.txt
ps auxfww > ps.txt 2>&1
if [ "X$?" = "X1" ]; then
#ps in Bootable Media supports only "wlT" modes
ps wl > ps.txt 2>&1
cat ps.txt|grep -e aakore -e product.bin -e udhcpc -e acronis -e asamba > $environments_dir/progs.txt
for i in `cat $environments_dir/progs.txt|awk '{print $1}'`; do
cat /proc/$i/environ |tr '\0' '\n' > $environments_dir/env_$i.txt
done
else
cat ps.txt|grep -i acronis > $environments_dir/progs.txt
for i in `cat ps.txt|grep -i acronis|awk '{print $2}'`; do
cat /proc/$i/environ |tr '\0' '\n' > $environments_dir/env_$i.txt
done
fi
if [ -x /usr/bin/crontab ]; then
/usr/bin/crontab -l > crontab.txt 2>&1
fi
if [ -x /usr/sbin/dmidecode ]; then
/usr/sbin/dmidecode > dmidecode.txt 2>&1
elif [ -x /bin/dmidecode ]; then
/bin/dmidecode > dmidecode.txt 2>&1
fi
if [ -d /sys/class/scsi_host ]; then
find /sys/class/scsi_host -iname 'host*' -print -exec cat {}/proc_name \; > scsi_hosts.txt 2>&1
fi
# df called in background to avoid hang on broken nfs shares
df > df_space.txt 2>&1 &
df $df_options > df_space_human.txt 2>&1 &
df -i > df_inodes.txt 2>&1 &
df -i $df_options > df_inodes_human.txt 2>&1 &
report_progress 50
# Gather full contents of specified directoris
for abs_src_dir in $specific_dirs
do
if [ -d "$abs_src_dir" ]; then
tgt_dir=".$abs_src_dir"
mkdir -p "$tgt_dir"
for k in `ls -1 "$abs_src_dir"`; do cp -r "$abs_src_dir/$k" "$tgt_dir" ;done
fi
done
#Gather vCD-MA databse.
vcd_ma_db_name="$opt_var_vcd_ma_dir/db.db"
if [ -r $vcd_ma_db_name ]; then
tgt_dir=".$opt_var_vcd_ma_dir"
mkdir -p "$tgt_dir"
cp $vcd_ma_db_name "$tgt_dir" 2>&1
fi
#Gather MMS and AMS databases
db3_files_exts=""
for ext in $db3_ext_templates
do
db3_files_exts="$db3_files_exts $ext $ext-shm $ext-wal"
done
for ext in $db3_files_exts
do
for abs_src_dir in `find $symlnk_opt $db3_dirs -name "*.$ext" -exec dirname {} \; | uniq`
do
case $abs_src_dir/ in
${work_dir}*)
# do not copy files already located in work_dir
;;
*/sysinfo-*)
# do not copy files from another sysinfo reports
;;
${var_dir}/mount*)
# do not copy files in "mount" dir which has mounted backups
;;
${var_dir}/NGMP*)
# do not copy files in "NGMP" dir
;;
*)
mkdir -p ."$abs_src_dir"
for j in `ls -1 "$abs_src_dir" | grep "\.$ext$"`
do
cp -r "$abs_src_dir/$j" ."$abs_src_dir/$j"
done
;;
esac
done
done
report_progress 60
#Gather Acronis logs
for ext in $logs_files_exts
do
for abs_src_dir in `find $symlnk_opt $logs_dirs -name "*.$ext" -exec dirname {} \; | uniq`
do
case $abs_src_dir/ in
${work_dir}*)
# do not copy files already located in work_dir
;;
*/sysinfo-*)
# do not copy files from another sysinfo reports
;;
${var_dir}/mount*)
# do not copy files in "mount" dir which has mounted backups
;;
${var_dir}/NGMP*)
# do not copy files in "NGMP" dir
;;
*)
mkdir -p ."$abs_src_dir"
for j in `ls -1 "$abs_src_dir" | grep "\.$ext$"`
do
day_filter_file "$abs_src_dir/$j" ./"$abs_src_dir/$j"
done
;;
esac
done
done
#Gather screenshot validation files
day_filter_files_by_pattern /tmp/screenshot_validation "*.png" ./screenshot_validation_files
report_progress 70
#Gather Acronis conf files
for ext in $conf_files_exts
do
for abs_src_dir in `find $symlnk_opt $conf_dirs -name "*.$ext" -exec dirname {} \; | uniq`
do
case $abs_src_dir/ in
${work_dir}*)
# do not copy files already located in work_dir
;;
*/sysinfo-*)
# do not copy files from another sysinfo reports
;;
${var_dir}/mount*)
# do not copy files in "mount" dir which has mounted backups
;;
${var_dir}/NGMP*)
# do not copy files in "NGMP" dir
;;
*)
mkdir -p ."$abs_src_dir"
for j in `ls -1 "$abs_src_dir" | grep "\.$ext$"`
do
cp -r "$abs_src_dir/$j" ."$abs_src_dir/$j"
done
;;
esac
done
done
report_progress 80
# Collect mms_bundle.config from VA
copy_file /bin/mms_bundle.config
#Gather Virtual Appliance databse. It's not in Acronis dir, but has fixed name
mms_db_name="/var/lib/F4CEEE47-042C-4828-95A0-DE44EC267A28"
if [ -r $mms_db_name.db3 ]; then
cp $mms_db_name.* ./var/lib/ 2>&1
fi
if [ -d $online_backup_dir ]; then
ls -lR $online_backup_dir > online_backup.txt
OPENSSL=/usr/bin/openssl
if [ -x $OPENSSL ]; then
for crt in `find $online_backup_dir -name '*.crt'`; do
echo "[$crt]" >> online_backup.txt
$OPENSSL x509 -in $crt -text -noout >> online_backup.txt 2>&1
done
fi
fi
list_logs="config.ini acronis-backup-srv.db"
if [ -d $usr_local_dir/$psa_mod_acronis_dir ]; then
mkdir -p ./$psa_mod_acronis_dir
for var in $list_logs
do
cp -r $usr_local_dir/$psa_mod_acronis_dir/$var ./$psa_mod_acronis_dir 2>&1
done
day_filter_file $usr_local_dir/$psa_mod_acronis_dir/log /$psa_mod_acronis_dir
elif [ -d $opt_dir/$psa_mod_acronis_dir ]; then
mkdir -p ./$psa_mod_acronis_dir
for var in $list_logs
do
cp -r $opt_dir/$psa_mod_acronis_dir/$var ./$psa_mod_acronis_dir 2>&1
done
day_filter_file $opt_dir/$psa_mod_acronis_dir/log /$psa_mod_acronis_dir
fi
if [ -d $usr_local_dir/$cpanel_3rdparty_dir ]; then
mkdir -p ./$cpanel_3rdparty_dir
for var in config log update
do
cp -r $usr_local_dir/$cpanel_3rdparty_dir/$var ./$cpanel_3rdparty_dir
done
if [ -d $usr_local_dir/$cpanel_3rdparty_dir/srv ]; then
mkdir -p ./$cpanel_3rdparty_dir/srv
for var in $list_logs
do
cp -r $usr_local_dir/$cpanel_3rdparty_dir/srv/$var ./$cpanel_3rdparty_dir/srv 2>&1
done
day_filter_file $usr_local_dir/$cpanel_3rdparty_dir/srv/log ./$cpanel_3rdparty_dir/srv
fi
fi
truncate_file $usr_local_dir/cpanel/logs/error_log ./cpanel/logs
if [ -d $usr_local_dir/$direct_admin_dir ]; then
mkdir -p ./$direct_admin_dir
for var in config log update
do
cp -r $usr_local_dir/$direct_admin_dir/$var ./$direct_admin_dir
done
if [ -d $usr_local_dir/$direct_admin_dir/srv ]; then
mkdir -p ./$direct_admin_dir/srv
for var in $list_logs
do
cp -r $usr_local_dir/$direct_admin_dir/srv/$var ./$direct_admin_dir/srv 2>&1
done
day_filter_file $usr_local_dir/$direct_admin_dir/srv/log ./$direct_admin_dir/srv
fi
fi
day_filter_files_by_pattern /var/log/directadmin/ "error*" ./directadmin/logs
truncate_file /var/log/plesk/panel.log ./plesk/logs
report_progress 90
# collect logs from vz containers
test -e /etc/parallels-release
if [ $? -eq 0 ]; then
list_logs="capture-data-config.sh capture-data.log freeze_mysql.sql"
for container in /vz/root/*
do
if [ -d $container/var/lib/Acronis/AgentCommData ]; then
mkdir -p ./$container
for var in $list_logs
do
truncate_file $container/var/lib/Acronis/AgentCommData/$var ./$container
done
fi
done
fi
# SELINUX information
if [ -r /etc/selinux/config ]; then
/usr/sbin/sestatus > sestatus.txt 2>&1
fi
# LVM information
if [ -c /dev/mapper/control ]; then
dmsetup table > dmsetup_table.txt 2>&1
type lvm >/dev/null 2>&1
if [ "$?" -eq "0" ]; then
lvm pvdisplay -v > pvdisplay.txt 2>&1
lvm vgdisplay -v > vgdisplay.txt 2>&1
lvm lvdisplay -v > lvdisplay.txt 2>&1
fi
fi
# multipath
if [ -r /dev/mpath ]; then
multipath -v 3 -ll > multipath.txt 2>&1
fi
# Then will gather information about installed pakages.
# Currently only for rpm and dpkg - based.
if [ -x "$rpm_dist" ]; then
/bin/rpm -qa --queryformat "%{NAME}-%{VERSION}-%{RELEASE}.%{ARCH}\n" \
> rpm_packages.txt 2>&1
fi
if [ -x "$dpkg_dist" ]; then
dpkg-query -W -f='${Package} ${Version} ${Architecture}\n' \
> dpkg_packages.txt 2>&1
fi
# Try to find loader's config file:
# Start from grub.conf
copy_file /boot/grub/grub.conf
# Then menu.lst
copy_file /boot/grub/menu.lst
# Then GRUB2 config
copy_file /boot/grub2/grub.cfg
copy_file /boot/grub2/i386-pc/grub.cfg
# And GRUB2 environment
copy_file /boot/grub2/grubenv
copy_file /boot/grub2/i386-pc/grubenv
# and for lilo.conf
copy_file /etc/lilo.conf
# And GRUB's device map
copy_file /boot/grub/device.map
copy_file /boot/grub2/device.map
# gather some files for VZ
copy_file /etc/vz/vz.conf
copy_file /etc/parallels-release
truncate_file /var/log/parallels.log .
# Synology installation logs
synology_dir=Synology
day_filter_files_by_pattern /var/log/ "cyber_protect_*.log" "$synology_dir"
copy_file_with_parents /var/log/packages/CyberProtectAgent.log $synology_dir
# gather aakore units info
if [ -x $opt_acronis/aakore ]; then
$opt_acronis/aakore units > aakore_units.txt 2>&1
fi
if [ -d $opt_var_aakore ]; then
mkdir -p ./$opt_var_aakore
cp -r $opt_var_aakore ./$opt_var_aakore 2>&1
fi
# Gather information about aakore units
if [ -x /usr/sbin/aakore ]; then
/usr/sbin/aakore units > aakore_units.txt 2>&1
fi
# gather site agent units info
if [ -x $opt_site_agent/cloud-connection-site-agent-aakore ]; then
$opt_site_agent/cloud-connection-site-agent-aakore units > site_agent_aakore_units.txt 2>&1
fi
# gather site agent var
if [ -d $opt_sa_var_aakore ]; then
mkdir -p ./$opt_sa_var_aakore
cp -r $opt_sa_var_aakore ./$opt_sa_var_aakore 2>&1
fi
# Gather information about tape devices
if [ -x /usr/lib/Acronis/ARSM/tapes_info ]; then
/usr/lib/Acronis/ARSM/tapes_info tapes_info.txt
elif [ -x /bin/tapes_info ]; then
/bin/tapes_info tapes_info.txt
fi
#Get dumps from specified folders (root for VA and BM)
if [ "$optimized_mode" -eq "0" ]; then
dump_dirs="/ $var_log_dir/APL"
for src_dir in $dump_dirs
do
mkdir -p ."$src_dir"
for f in "$src_dir"/*.dmp; do
if [ -r "$f" ]; then
tar -czf ".$f.tar.gz" -P "$f"
fi
done
done
fi
disk_report_executable="$libdir/BackupAndRecovery/reportst"
# Gather disk information
if [ -x "$disk_report_executable" ]; then
"$disk_report_executable" "$work_dir/disk_report.txt" >/dev/null 2>&1
elif [ -x /bin/reportst ]; then
/bin/reportst "$work_dir/disk_report.txt" >/dev/null 2>&1
fi
if [ -x /bin/test_pci_parse ]; then
/bin/test_pci_parse > test_pci_parse.txt 2>&1
fi
license_manager_dir=./license-manager
if [ -d $opt_license_manager_db ]; then
mkdir -p ./$license_manager_dir
day_filter_file $opt_license_manager_log ./$license_manager_dir
cp -r $opt_license_manager_db ./$license_manager_dir 2>&1
fi
if [ -x /bin/acronis ]; then #netstat for VA and BM
/bin/netstat -na > netstat.txt 2>&1
else
/bin/netstat -nap > netstat.txt 2>&1
fi
if [ -x /usr/bin/vmstat ]; then
/usr/bin/vmstat 10 6 > vmstat.txt 2>&1
elif [ -x /bin/vmstat ]; then
/bin/vmstat 10 6 > vmstat.txt 2>&1
fi
if [ -x /bin/mokutil ]; then
/bin/mokutil --list-enrolled > enrolled_keys.txt 2>&1
fi
copy_file /bin/autostart
find . -type s -print0 | xargs -0 rm -f
find . -name preferred\* -print0 | xargs -0 rm -f
find . -name masterkey.local -print0 | xargs -0 rm -f
find . -name *.sec -print0 | xargs -0 rm -f
find . -name *.prv -print0 | xargs -0 rm -f
find . -name *.pem -print0 | xargs -0 rm -f
find . -name dml_email_configuration.\* -print0 | xargs -0 rm -f
find . -name oauth.yml -print0 | xargs -0 rm -f #ABR-359648 and ABR-365119
find . -name rsa.prv -print0 | xargs -0 rm -f
find . -name shared.prv -print0 | xargs -0 rm -f
mms_user_config="./var/lib/Acronis/BackupAndRecovery/MMS/user.config"
if [ -e "$mms_user_config" ]; then
rm -f "$mms_user_config" 2>&1
fi
# CyberDesktop Agent logs (per-user)
# xxx-yyy-capture.log, xxx-yyy-capture.log.# (xxx is user id, yyy is display id)
cyberdesktop_agent_dir=cyberdesktop_agent
for i in /home/*/.acronis/cyber-desktop-service/
do
test -d "$i" || continue
user_name="${i#/home/}"
user_name="${user_name%/.acronis/cyber-desktop-service/}"
mkdir -p "$cyberdesktop_agent_dir/$user_name/"
cp "$i"*.log* "$cyberdesktop_agent_dir/$user_name/"
done
report_progress 95
# delete big files from report
if [ "$max_file_size" -gt "0" ]; then
echo "Files more than $max_file_size Mb were deleted:" >> ./$optimization_log
find $dir -type f -size +$(($max_file_size))M -print0 | xargs -0 -I {} bash -c "echo {} >> ./$optimization_log; rm -rf {}"
fi
# keep hide_password staff as the last action before tar
function hide_password
{
local file="$1"
local secure_info_pattern="(Username|Password|passphrase)"
grep -vwE $secure_info_pattern "$file" > "$file.$$"
mv -f "$file.$$" "$file"
}
function hide_password_http_proxy_yaml
{
local file="$1"
sed -e "s| proxy:.*@| proxy:XXXXXX@|" "$file" > "$file.$$"
mv -f "$file.$$" "$file"
}
function hide_password_ocr
{
local file="$1"
# remove password, format "password":"my_password" or empty "password":""
sed -e "s|\"password\":\"[^\"]*\"|\"password\":\"XXXXXX\"|g" "$file" > "$file.$$"
mv -f "$file.$$" "$file"
}
function hide_password_all
{
local names_list="config etc_config Global.config api_gateway.json"
for name in $names_list; do
for i in `find . -type f -name $name`; do
hide_password "$i"
done
done
for i in `find . -type f -name http-proxy.yaml`; do
hide_password_http_proxy_yaml "$i"
done
for i in `find . -type f -name one_click_recovery.config`; do
hide_password_ocr "$i"
done
}
hide_password_all
cd ../
message "Report compression started."
if [ "$is_dir_mode" -eq "1" ]; then
message "Sysinfo collected into '$work_dir'."
exit 0
fi
if command -v bzip2 > /dev/null 2>&1; then
tar -cjf "$result_abs_path" ./logs
else
result_abs_path=${result_abs_path%.bz2}.gz
message "Report file name has been changed."
tar -czf "$result_abs_path" ./logs
fi
rm -rf ./logs
report_progress 100
if [ -f "$result_abs_path" ]; then
message "Report file $result_abs_path has been created."
exit 0
fi
exit 1
|